jelboss Terms & Conditions

By accessing, browsing, or using any part of the jelboss platform — including but not limited to the website at jelboss.net, any associated mobile interface, game lobbies, live casino, sports betting, or any other feature offered by jelboss — you confirm that you have read, understood, and unconditionally accept these Terms and Conditions.

If you do not agree with any part of these Terms, you must immediately cease using the jelboss platform. Continued use of the platform after the publication of updated Terms constitutes acceptance of the revised Terms.

These Terms apply alongside any specific game rules, promotional terms, and the jelboss Privacy Policy, all of which form part of your agreement with jelboss.

For the purposes of these Terms and Conditions, the following definitions apply:

• "Platform" means the jelboss website, mobile interface, game suite, sports betting module, live casino, and all associated services accessible at jelboss.net.
• "Account" means the individual registered player account created by a User upon successful completion of the registration process.
• "Balance" means the aggregate of deposited funds, bonus credits, and winnings held in a Player's Account at any given time.
• "Bonus Funds" means any promotional credits, free bets, cashback awards, or incentive amounts credited to an Account that are subject to wagering requirements.
• "Real Money Funds" means PHP-denominated funds deposited directly by the Player via a supported payment method such as GCash, Maya, BPI, BDO, or Metrobank.
• "Wagering Requirement" means the number of times Bonus Funds must be staked in eligible games before a withdrawal request can be approved.
• "Prohibited Person" means any individual who is under 21 years of age, is self-excluded, is located in a restricted jurisdiction, or is otherwise ineligible to use the Platform under these Terms or applicable law.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory body overseeing online gaming operations in the Philippines.

To register and maintain a jelboss account, you must satisfy all of the following eligibility requirements at the time of registration and throughout the duration of your account:

• You must be at least 21 years of age. This is a mandatory requirement under PAGCOR regulations governing online gaming in the Philippines. jelboss strictly prohibits underage gambling.
• You must be a natural person acting on your own behalf. Corporate or institutional registrations are not permitted.
• You must not be accessing the platform from a jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, agent, or immediate family member of an employee of jelboss or any of its affiliated game providers.
• You must not currently be subject to a self-exclusion agreement with jelboss or any other gaming platform under a shared exclusion program.
• All information provided during registration must be accurate, current, and complete. Providing false information is grounds for immediate account termination and forfeiture of any balance.

jelboss reserves the right to decline any registration application at its sole discretion and without obligation to provide a reason.

Each registered player is permitted to hold one (1) active account only on the jelboss platform. The creation of duplicate, secondary, or multiple accounts by the same individual — whether under the same or different identities — is strictly prohibited and constitutes a material breach of these Terms.

You are solely and entirely responsible for:

• Maintaining the confidentiality of your username, password, and any security credentials associated with your Account.
• All activity conducted through your Account, whether or not such activity was authorized by you.
• Ensuring that your contact details, payment information, and personal data remain accurate and up to date at all times.
• Logging out of your Account after each session, particularly when using a shared or public device.

If you suspect that your Account has been accessed without your authorization, you must notify jelboss support immediately at [email protected]. jelboss will not be liable for any losses incurred as a result of unauthorized access where the account holder failed to take reasonable precautions to safeguard their credentials.

All financial transactions on the jelboss platform are conducted in Philippine Peso (PHP). jelboss does not currently support foreign currency deposits. Any currency conversion fees incurred by the Player's payment provider are the sole responsibility of the Player.

Deposits: jelboss accepts deposits via GCash, Maya (PayMaya), BPI, BDO, Metrobank, and UnionBank. The minimum deposit amount is ₱100. Deposits made via GCash and Maya are typically credited to the Account within seconds. Bank transfer deposits may take up to one (1) business day depending on the sending institution.

Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, subject to verification requirements. The minimum withdrawal amount is ₱200. jelboss aims to process approved withdrawal requests within 24 to 72 hours. Processing times may be extended during peak periods or where additional verification is required.

• Withdrawal requests will not be processed until any applicable wagering requirements on Bonus Funds have been fully satisfied.
• jelboss reserves the right to conduct identity and source-of-funds verification prior to approving any withdrawal.
• Any winnings resulting from the exploitation of a software error, game malfunction, or system glitch are void and will not be paid out.
• Chargebacks, payment reversals, or fraudulent deposit attempts will result in immediate account suspension and may be referred to the relevant Philippine law enforcement authorities.

jelboss offers a range of promotional incentives to eligible players, including welcome bonuses, reload bonuses, free bets, cashback, and referral rewards. All promotions are subject to specific terms which will be published alongside the relevant offer. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail with respect to that promotion only.

The following general conditions apply to all jelboss bonuses unless explicitly stated otherwise:

• Bonuses are available to players who have completed account registration and, where applicable, identity verification.
• Each bonus offer may only be claimed once per player, per household, per IP address, and per payment method.
• Bonus Funds are credited to a separate bonus balance and must meet the stated wagering requirement before they or any associated winnings can be withdrawn.
• Bonus Funds expire if wagering requirements are not completed within the stated validity period. Expired bonus funds and associated winnings are forfeited without compensation.
• jelboss reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice, subject to any obligations already incurred.
• Bonuses obtained through fraudulent means, bonus abuse, or in breach of these Terms will be forfeited and the associated account may be suspended.

All games offered on the jelboss platform — including slots, live casino games, crash games (such as Monster Crash), the Mine game, bingo, and sports betting — are subject to individual game rules that are published within the relevant game interface or section of the platform. Players are responsible for familiarizing themselves with the rules of any game before wagering.

jelboss sources its games exclusively from certified third-party game providers whose Random Number Generator (RNG) systems are independently audited. The return-to-player (RTP) percentages for slot games and other applicable products are determined by the provider and are disclosed within each game's information panel.

• In the event of a discrepancy between game results displayed on a Player's device and the results recorded on jelboss's server, the server-side record shall be the definitive and binding result.
• Any wager placed after a game round has concluded, or placed on an event whose outcome was already determined at the time of placement, shall be void.
• jelboss reserves the right to void any bet or wager where there is reasonable evidence of technical error, market manipulation, or breach of game integrity.
• Sports betting markets are governed by specific sports betting rules available in the sports section of the Platform. Settlements follow official results as determined by the relevant governing body of the sport concerned.

The following activities are strictly prohibited on the jelboss platform and constitute a material breach of these Terms. jelboss reserves the right to suspend or permanently close any account found to be engaged in prohibited conduct and to forfeit any associated balance pending investigation:

• Registering as or impersonating another person, or providing false identity information during registration or verification.
• Using the platform for money laundering, fraud, or any other criminal purpose as defined under Philippine law, including Republic Act No. 9160 (Anti-Money Laundering Act) as amended.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets, exploit game logic, or manipulate account activity.
• Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage. Any winnings resulting from such exploitation are void.
• Engaging in collusion with other players or with any party connected to jelboss for the purpose of gaining an unfair advantage.
• Opening or operating multiple accounts, including accounts in third-party names, for the purpose of claiming multiple bonuses or circumventing account restrictions.
• Engaging in "bonus hunting" or "bonus abuse" — systematic exploitation of promotional offers in a manner inconsistent with genuine recreational gaming.
• Attempting to access accounts belonging to other players, or sharing account credentials with any third party.
• Engaging in any conduct that jelboss reasonably determines to be harmful to the integrity, reputation, or operations of the platform.

jelboss is firmly committed to promoting responsible gaming across its entire player base. Gambling is intended to be a form of entertainment — it should never be used as a method to generate income or to address financial difficulties. jelboss actively encourages all players to set personal limits and to make use of the responsible gaming tools available on the platform.

The following responsible gaming tools are available to all registered jelboss players and can be activated by contacting our support team or through your account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps in PHP to control how much you fund your Account within a given period.
• Session Timers: Set a maximum play duration per session. You will receive a notification when your session limit is approaching.
• Cooling-Off Period: Temporarily suspend access to your Account for a defined period (24 hours to 6 weeks) while retaining the ability to request reinstatement after the cooling-off period has elapsed.
• Self-Exclusion: Request a longer-term or permanent exclusion from the jelboss platform. Self-exclusion requests are processed within 24 hours and may be extended upon request. A minimum self-exclusion period of six (6) months applies.
• Reality Checks: Periodic on-screen notifications displaying your current session duration and net gaming activity.

If you believe you or someone you know may be experiencing problem gambling, we encourage you to visit our dedicated Responsible Gaming page for further resources and guidance. PAGCOR mandates that all licensed Philippine online gaming operators maintain and enforce responsible gaming programs.

All content on the jelboss platform — including but not limited to the jelboss brand name, logo, visual design, user interface elements, graphics, game presentations, text, software, and underlying source code — is the exclusive intellectual property of jelboss or its licensed content providers and is protected under applicable Philippine and international intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial recreational use only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the platform without prior written consent from jelboss.
• Reverse engineer, decompile, or disassemble any software component of the platform.
• Use jelboss branding, trademarks, or trade dress in any manner that implies affiliation, endorsement, or sponsorship without explicit written authorization.
• Scrape, crawl, or extract data from the platform using automated tools for any commercial or competitive purpose.

Any unauthorized use of jelboss intellectual property may result in civil or criminal liability under Philippine law and the account associated with such conduct will be terminated immediately.

To the fullest extent permitted by applicable Philippine law, jelboss, its directors, officers, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the platform, including but not limited to:

• Loss of funds due to unauthorized account access resulting from your failure to safeguard your credentials.
• Service interruptions, downtime, or technical errors beyond jelboss's reasonable control, including internet outages, third-party system failures, or force majeure events.
• Any decision made by you in connection with your gaming activity on the platform.
• Delays in deposit crediting or withdrawal processing attributable to third-party payment providers such as GCash, Maya, BPI, BDO, or Metrobank.
• Game malfunctions or display errors where the server-side result has been correctly recorded.

jelboss's maximum aggregate liability to any Player in respect of any claim arising under these Terms shall not exceed the total amount of Real Money Funds deposited by that Player in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms limits liability for fraud, willful misconduct, or any other matter for which liability cannot lawfully be excluded under Philippine consumer protection law.

jelboss collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By registering an account, you consent to the collection and use of your personal data as described in that policy.

Personal data collected by jelboss — including your name, date of birth, contact details, and payment information — is used for the purposes of account management, identity verification, fraud prevention, anti-money laundering compliance, and the delivery of our services. jelboss does not sell personal data to third parties for marketing purposes.

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have rights including the right to access, correct, and in certain circumstances erase your personal data. Requests relating to personal data may be directed to [email protected].

jelboss reserves the right to suspend or permanently terminate any Account — with or without prior notice — in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to satisfy age or identity verification requirements within a reasonable timeframe.
• Engagement in any prohibited activity as described in Section 8 above.
• Receipt of a chargeback or fraudulent payment claim related to the Account.
• Reasonable suspicion of money laundering, fraud, or other criminal activity.
• A court order, regulatory direction, or law enforcement request requiring action on the Account.
• Determination that the Account holder is a Prohibited Person as defined in these Terms.

Upon termination, any pending withdrawal of verified Real Money Funds (excluding Bonus Funds that have not met wagering requirements) will be processed subject to the outcome of any investigation. jelboss may withhold funds for up to ninety (90) days where an investigation is ongoing.

Players who wish to voluntarily close their accounts may do so by contacting support. Voluntary closures for responsible gaming reasons are processed as self-exclusions under Section 9.

jelboss reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, jelboss will notify registered Players via the email address associated with their Account and/or by displaying a prominent notice on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this page will reflect the date on which the most recent revision was published. It is your responsibility to review these Terms periodically. Your continued use of the jelboss platform following the effective date of any amendment constitutes your acceptance of the revised Terms.

If you do not agree with any amendment, you must cease using the platform and may request account closure by contacting our support team before the effective date of the change.

These Terms and Conditions are governed by and shall be construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising from or in connection with these Terms or your use of the jelboss platform, the parties agree to first attempt resolution through jelboss's internal complaints procedure. To raise a formal complaint, contact our support team at [email protected] with a written description of your concern. jelboss will acknowledge your complaint within 48 hours and provide a formal response within fourteen (14) calendar days.

If the dispute cannot be resolved through the internal complaints process, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines. Nothing in this clause limits your statutory rights as a consumer under Philippine law.

If you have any questions, concerns, or requests relating to these Terms and Conditions, or if you need to raise a formal complaint, please contact the jelboss support team:

Our support team is staffed by English-speaking agents with full Filipino-language fluency, serving players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.